Sep 29, 2022
Getting up in front of people is confronting for a lot of speakers. Beady eyes are boring into you, a sea of serious faces is scary, the lights are painfully bright and the pressure feels intense. You studiously avoid confronting eye contact, by staring down at your laptop screen or your notes. Or to leaven things...
Sep 22, 2022
Three woeful contributions from salespeople include "we have this widget", "you should have it?" and "we can discount the price". What a mess right there. Yet, left to their own devices, this is the type of nonsense salespeople say to clients. Serving the client's best interests is job one for salespeople, so why...
Sep 15, 2022
“We all have possibilities we don’t know about. We can do things we don’t even dream we can do”. This quote from one of the pioneers of the self-help movement, Dale Carnegie, marked a major change in how people thought about the future. Up until the 1920s, fate and God’s will were the more...
Sep 8, 2022
Every performance is better when practiced beforehand and presenting is no different. We are putting ourselves out there when we present, so don’t miss it, there is a lot on the line. We need to ensure we are a triumph rather than a joke. The way to do that is to practice beforehand. How do we do that, what are...
Sep 1, 2022
Cold calling is an unheralded intervention into someone's already packed schedule. They are distracted by the phone from what they were concentrating on, so they are automatically annoyed. They are time conscious because this call was not planned. The person calling them is an unknown quantity, so the trust factor is...