Jan 27, 2022
Service provision should be linear but it isn’t. We receive great service followed by bas service. Why is that and how do eliminate the inconsistencies revealed?
Salespeople are always trying to assure their buyers that they and their firm are trustworthy and reliable. The follow through component of the sales...
Jan 13, 2022
Complex subjects are usually presented by technical experts. It is rare to find one done well though. How can this be, these are very smart people?
Technical experts love their specialty. Usually, they have studied hard and long to get into their profession and there is also substantial on-going professional...